Jul 29, 20231 min readEight things hospitals can do to make care safer.A few years ago, I was asked to keynote at a local patient safety forum. As is my practice, I like to learn a bit about the audience and...
Jul 28, 20232 min read Rediscovering the importance of 'context' in health systems innovation(This short introductory piece is adapted from a Linkedin article I wrote a few years ago). There's a common saying which goes 'If it...
Jul 26, 20239 min read"Change resistance" has no place in the vocabulary of modern improvement practice. Here's why.Do a quick internet search and you will uncover an abundance of quotes on the constancy of change. A view, held that widely, from ancient...