Metric-fixation is hurting patient safety but are we truly ready to move beyond quantification? "...but how would you measure that?"...

(An article I first published on Linkedin a few years ago) North Wall of the Detroit Institute of Arts: 'Factory'​ by Diego Rivera |...

A few years ago, I was asked to keynote at a local patient safety forum. As is my practice, I like to learn a bit about the audience and...