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Sep 24, 20240 min read
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Jan 18, 202416 min read
No safety in numbers
Metric-fixation is hurting patient safety but are we truly ready to move beyond quantification? "...but how would you measure that?"...
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Jul 29, 20236 min read
Standardisation in healthcare: A cruel master and capable servant
(An article I first published on Linkedin a few years ago) North Wall of the Detroit Institute of Arts: 'Factory'​ by Diego Rivera |...
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Jul 29, 20231 min read
Eight things hospitals can do to make care safer.
A few years ago, I was asked to keynote at a local patient safety forum. As is my practice, I like to learn a bit about the audience and...
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Jul 28, 20232 min read
Rediscovering the importance of 'context' in health systems innovation
(This short introductory piece is adapted from a Linkedin article I wrote a few years ago). There's a common saying which goes 'If it...
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Jul 26, 20239 min read
"Change resistance" has no place in the vocabulary of modern improvement practice. Here's why.
Do a quick internet search and you will uncover an abundance of quotes on the constancy of change. A view, held that widely, from ancient...
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